At 01 We provide telemarketing service, Inbound or Outbound; to help generate leads and increase sales, conduct polls and surveys, schedule appointments and reservations and other business needs of our customers. Adaptable scripting software makes it easy for us to get the right message to your customers every time. Order Processing / Fulfillment Save time and money required to handle order taking and fulfillment by letting our staff handle those tasks for you. Whether yours is a small business going through growth periods, or a larger operation needing help with after hours or overload order processing, we can provide a helpful solution to your individual needs. Call today to see how we can save your time and money, and offer your customers top quality Customer Care. Program Setup Perhaps the secret to our effectiveness in this area is the vigor of the program setup phase. Here, a senior marketing consultant starts by designing the entire campaign: Conducting data-gathering sessions with the client’s team Identifying target accounts and/or types of companies to be contacted Selecting the individuals to be contacted based on title and/or function Determining the list of potential needs of the target audience Mapping these needs to the relevant benefits of the client’s products and services Selecting the hot buttons that will be used in the campaign, based on research and/or comprehensive data gathering with the client’s team Working with the client to define what constitutes a qualified lead for the program Working out the information needed to profile and qualify the account and the individual prospect Writing the telecontact script Arranging and conducting meetings to review the script and lead definition Documenting all meetings and providing final versions of these documents Training the telecontact team on the script and lead definition, as well on the products and services being sold Conducting offline drilling/role-playing of the telecontact script Testing the script for full workability, making any revisions needed It is through this consulting-based methodology that we are able to perfect the telemarketing approach. This ensures the highest possible “Hit-Rate” with every call we place.

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Published on: 2008-04-04 (518 reads)