 What
will happen after you contact us and describe problems and
questions that you may have about the software and its functioning or
technologies? Or after you provide us with some requirements to
software that you would like to have?
We are here to help.?
No matter how you have found us . via our WEB-site, with the help of our
marketing team, by a recommendation, or in some other way, we
are happy to have you as our customer and we will do our best to make
our cooperation comfortable and effective.
Your needs are in focus.?
First of all, we will study your requirements thoroughly and will learn
all details and aspects of your problem. On this stage we will interact
with you actively to understand your needs and the way to satisfy them.
We will form a group of experts that will make all necessary researches
and studies.
Our experts will provide you with a document that will comprehensively
describe requirements and possible solutions. This document will be
submitted to your approval as we should be sure that we have the same
vision of the task that you do, in each and every detail.
Process is under control.
After the task vision is agreed, we make a detailed estimation and a
development plan for a project. The project estimation includes
estimation of time, efforts, specialists, involvement and costs.
The plan contains detailed description of the project milestones, as
well as documents, prototypes, pieces of code and other artifacts that
you may require and that we will provide together with each milestone
report.
The plan also contains the schedule of acceptance and payment. Together
with the project estimation and the plan we will provide you with a
document that describes the software functionality and technical
implementation in details.
We conform to your requirements.?
On this stage you may correct some part of the software or you may
change your requirement and we will review the software specification
and change our estimation in accordance with your new requirements.
After you have agreed with the software specification, with the project
plan and estimation, we sign up a contract and start the development
process.
Each of our customers is special.?Each
project is unique, and our main goal is, having an individual and
flexible approach to all solutions that we provide, to create a robust,
secure, dependable and effective product that meets all agreed
requirements exactly.
All stages of our development process are transparent for our customers
and you may control it as deep and as often as you wish. Though, this
information is to be confidential and is not to be divulged to any
third party.
Transparency of the work process is a pledge of trust.
?Upon our agreement, we will regularly provide you with detailed
reports about the project development, and will provide you with the
final project documentation, and user manual if necessary. After the
software acceptance we will provide with all necessary support for the
solution.
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